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Choose Better

SELF CARE

Self-care is the best choice to treat very minor illnesses, ailments and injuries.  A range of common illnesses and complaints, such as coughs, colds, sore throats, upset stomachs and aches and pains can be treated with a well stocked medicine cabinet and plenty of rest

Some self-care essentials:-

  • Paracetamol and/or ibuprofen
  • Anti-diarrhoea medication
  • Re-hydration mixtures
  • Indigestion or heartburn remedies
  • A thermometer
  • Plasters

For more information on self-care please visit http://www.choosebetter.org.uk/

NHS Choices

NHS Choices is a dedicated website where you can find up to date and expert advice on a range of illnesses and complaints, as well as find your nearest NHS services, such as GPs, dentists, pharmacists, walk-in-centres and so on. Visit http://www.nhs.uk/

Your Local Pharmacy

Your local high street pharmacy can provide confidential expert advice and treatment for a range of common illnesses and complaints such as coughs, colds, sore throats, ear or toothaches and emergency contraception.  You can also get advice on prescription medicines

More Information

To find your nearest local pharmacy look in your local phone directory or go to http://www.nhs.uk/ or text “pharmacy” to 64746 to receive three free texts with details of your nearest pharmacies. Alternatively visit http://www.choosebetter.org.uk/.

The Old School Surgery

If you have an illness or injury that won’t go away that isn’t life threatening, contact The Old School Surgery first if possible to make an appointment.  Core opening hours are Monday – Friday 8.00am – 6.00pm. 

If you require URGENT medical assistance between 6.00pm and 6.30pm on Monday to Friday please call LCR Out of Hours service on 0845 045 0411.

From 6.30pm onwards, Weekends and Bank Holidays if you require URGENT medical assistance which cannot wait until the surgery re-opens, please call NHS 111 which is free from both landlines and mobiles.

If you have a LIFE THREATENING MEDICAL EMERGENCY please dial 999.

Walk-In Centre, Minor Injuries Unit, Urgent Care Centre

Walk-in centres, urgent care centres and minor injuries units offer access to a range of treatment for minor illnesses and injuries including, lacerations, stomach upsets, burns and strains.  You will be seen by an experiences nurse, without an appointment.  X-ray is available at some locations.  We have 8 such services in Leicester, Leicestershire and Rutland.

The Emergency Department and 999

These services should only be used in an emergency, a critical or life-threatening situation.  Play your part by considering one of the other services where possible to allow staff to concentrate on treating patients who are seriously ill or injured.

999 is the telephone number for emergency medical assistance following a serious accident, illness or injury – for example, in the event of traumatic blood loss, chest pain or loss of consciousness.

The Emergency Department for Leicester, Leicestershire and Rutland is at Leicester Royal Infirmary and provides emergency care 24 hours a day seven days a week.

Did you Know?

The Emergency Department is for serious and life threatening conditions:-

  • Heavy Bleeding
  • Broken Bones
  • Burns or Scalds
  • Chest Pain
  • Strokes

Many patients can be treated elsewhere.  The Emergency Department is for real emergencies ONLY.  Please play your part You can choose better.

Your Local NHS Services

Urgent Care Centre:

Leicester Royal Infirmary

Infirmary Square

Leicester  LE1 5WW

Open 24 hours a day, 365 days a year

Walk-in Service:

Oadby & Wigston Walk-in Medical Centre

18 The Parade

Oadby  LE2 5BJ

0116 271 1360

Open 8.00am – 8.00pm, 365 days a year

Minor Injury Unit:

Feilding Palmer Hospital Minor Injury Unit

Gilmorton Road

Lutterworth

Leicestershire  LE17 4DZ

01455 552 150

Open from 9.00am – 9.00pm, 365 days a year for minor injuries only

Out of Hours If you need to see a doctor urgently outside opening hours, contact The Old School Surgery on 01455 271 445.  You will be transferred to the Out of Hours Service.  If you cannot get through to the service via the practice you can contact the service direct on 0845 046 0411.  If you need to be seen, you will be given an appointment at a base of your choice

Repeat Prescriptions Please ensure that you request repeat prescriptions at The Old School Surgery in plenty of time so that you do not run out of your essential medication.  The emergency department and walk in centres should not be used for this.

Dental Emergency  If you think you need urgent treatment for a tooth or gum problem and you already have a dentist, you should contact them on their usual number.  If you do not have a dentist call 0845 840 0065 for an emergency appointment

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