Contact the practice
The Old School Surgery
Hinckley Road
Stoney Stanton
Leicester
LE9 4LJ
Telephone: 01455 271442
Out of Hours: 111
Email: theoldschool.surgery1@nhs.net
Get DirectionsYou can contact us during these times:
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Dispensary Times
| Monday | 8:00am to 12:30pm and 2:00pm to 6:00pm |
| Tuesday | 8:00am to 12:30pm and 2:00pm to 6:00pm |
| Wednesday | 8:00am to 12:30pm and 2:00pm to 4:00pm |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you require URGENT Medical assistance between 6.00pm and 6.30pm on Monday to Friday please telephone DHU Out of Hours Service on 0300 323 0671
From 6.30pm onwards, Weekends and Bank Holidays if you require URGENT Medical assistance which cannot wait until the surgery re-opens, please telephone NHS 111 which is a free telephone number from both landlines and mobiles.
If you have a LIFE THREATENING MEDICAL EMERGENCY please dial 999.
Physical accessibility
The Practice has the following to help with Access to its services: –
- Automatic door opener at the front door
- Low counter in the foyer for anyone in a wheelchair
- Wide doors for wheelchair access
- Loop system for the hard of hearing on both reception areas
- Leaflets can be made available in large print
How to make a complaint
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Simply contact the Complaints Manager and she will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception. We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.
