Welcome to The Old School Surgery
Your GP practice is open: but you will notice some differences
Along with all GP Practices in Leicester, Leicestershire and Rutland, we are delivering the covid vaccination programme. This is the biggest immunisation programme in the history of the NHS in response to one of the most serious challenges to public health the world has faced. This vital work will prevent thousands of people suffering serious illness or hospitalisation. We are proud to be involved in this essential work.
We also know that our patients continue to need our help with all the usual health care needs they have. So, although we are very busy we remain open to provide the care you need. It's important to:-
- get medical help if you think you need it
- keep any appointments or procedures you have booked - unless you're told not to go
- go to hospital if you're advised to
However, during this busy time and with Covid still a significant threat to people’s health we ask for your ongoing co-operation and understanding to help us help you. This means:-
We may have to rearrange appointments or clinics, sometimes at short notice
To prevent the spread of coronavirus (COVID-19) there have been changes to GP appointments. But its still important to get help from us if you need it. You can contact your GP surgery by:-
- visiting our website
- using the NHS App (see below)
- calling us
- You can also order repeat prescriptions online.
You will only be asked to visit the surgery if absolutely necessary. We will advise you about what to do. A phone or video call with a GP, nurse or other healthcare professional may be booked for you. We will discuss the best option with you.
Reception staff may ask you a few questions about your condition to make sure you get the right care you need. They will never make a clinical decision about whether you need see a doctor but will be able to advise you about what the alternatives are if appropriate;
Your local pharmacist can provide advice and treatments for minor ailments and conditions and without the need to book an appointment;
Often you can use self –care to meet your health needs. The best place to get accurate health information is the NHS website. The NHS website has information and advice on medical conditions and symptoms, common medicines, healthy lifestyle
Go Digital! The NHS has a range of Apps that can help you look after yourself. You can use online services and apps that may allow you to: Visit Health at home to take control of your health and wellbeing with advice and information on self-care, conditions, treatments and medicines. You can use online services and apps that may allow you to:
- order repeat prescriptions
- see parts of your health record, including test results
- book, check or cancel appointments
If you have an urgent care need you can also call NHS 111 which is available 24 hours a day, 7 days a week
The NHS APP is a simple and secure way to access a range of NHS services on your smartphone or table
Thank you very much for your continued support and please continue to follow the public health advice and stay safe during this pandemic.
Your GP Practice Team
FOR REPEAT PRESCRIPTIONS
POST IN THE BOX IN THE FOYER (Please make sure Name and DOB on form)
ORDER ONLINE IF ALREADY SET UP
ACTIVATE THE NHS APP ON YOUR PHONE
NOW THINGS ARE GETTING BACK TO NORMAL PRESCRIPTIONS WILL NO LONGER BETAKEN OVER THE PHONE FROM THE 1ST SEPTEMBER 2020
MED REVIEWS WILL BE UNDERTAKEN OVER THE PHONE
HEALTH FORMS & DOCUMENTS TO BE POSTED THROUGH THE LETTERBOX WITH A COVERING LETTER
Due to the current situation with the outbreak of COVID 19 we have had to make some urgent changes to the systems we are using as a practice. We are using the website to communicate these with you as well as text messaging. The Old School Surgery is still running, please call the normal numbers to talk to one of our reception staff with your query. Do not attend any site unless instructed to do so; this is for your own safety.
- We have now started to contact patients with ongoing health conditions to ask they attend for their yearly testing & review; we have also started some screening clinics such as cervical smears and NHS Health checks. You will receive a call or a letter from a member of our team to book you into an appointment and to give you all the instructions. Please note, there are some significant changes to how we are running the clinics, please ask the reception team if there is anything you are unsure about.
- All appointments will now have to be clinically triaged - call the surgery as normal and reception will signpost you appropriately. Do not attend the surgery without being instructed to do so. We will not allow walk in patients as you will not have been appropriately triaged.
- Please download the NHS app https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/ and follow the instructions to register an account, you will then be verified and be able to order through the app all of your medications on your repeats. If you have elderly relatives that are patients that do not have a smartphone or access to the internet please get them to fill out this form and someone drop it through the letter box so we can sort alternative arrangements.
- MED3s and any letters etc will now be text to you, you will receive a link, when you click on the link you will be able to download the document requested.
- Any paper prescription requests will need to be posted through the door at the surgery. Please remember you can download the APP, use our online services to avoid a visit to the practice.
- To drop a sample off at the surgery please come to the dispensary hatch and ring the bell. A receptionist will ask you to place your sample into a sample container.
- When you attend the practice, you will be triaged once again at the door by a staff member to see if your condition has altered since booking the appointment. You will have your temperature taken as part of this process. The waiting room is a socially distancing environment please use the chairs placed in the room and follow the signage.
- Please be reassured that we are doing all we can to ensure we can maintain this service during this difficult time. All the measures that have been put in place have been carefully considered, and the Partners feel they are needed for everyone's protection.
Join a COVID-19 clinical trial
The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if
- You have had these symptoms for fewer than 15 days:
- a continuous new or worsening cough
- You are aged 50 to 64 with a pre-existing illness
- You are aged 65 and above
Or help find a vaccine at:- Help find a vaccine
Important information about the coronavirus (COVID-19)
The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on: nhs.uk/conditions/coronavirus-covid-19/
For any Covid - 19 questions, please refer straight to the government website https://www.gov.uk/coronavirus
Here you can
- Order or book a test
- Check latest travel advice
- Keep up to date with local lock downs
- Obtain an isolation note for your employer
Please contact the surgery via the phone if you are feeling clinically unwell
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Welcome to The Old School Surgery Online
Welcome to our surgery website. We hope to use this site as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients.
As well as a source of information about our Practice, the staff & the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.
Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients.
We have suitable facilities for patients with disabilities
(Site updated 15/02/2021)