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Medical Students

Please note from the 10th January 2018 Medical Students maybe with the doctor you have an appointment with.

Taking ANTIBIOTICS when you don't need them puts you and your family at risk

Taking antibiotics encourages harmful bacteria that live inside you to become resistant.  That means that antibiotics may not work when you really need them.  This puts you and your family at risk of a more severe or longer illness.

Take your doctor or nurse's advice when it comes to antibiotics.

Greencroft Annexe Public Notice

The Old School Surgery are planning to CLOSE Greencroft Annexe from 1st February 2018.  Until the New Year we are open for business as usual.

Practice Newsletter

Please see Practice Newsletter link on the right hand side of the home page for the latest edition of the practice newsletter.

Your NHS needs you! Reduce Prescribing Waste - please see latest news for more information

Your feedback counts

Many people don't quite know how to provide feedback on the care they have received from the NHS, but it's incredibly important to have your say so you can help shape and improve your local services.

The NHS Friends and Family Test gives you the chance to provide quick, anonymous feedback on your care and treatment experience.  All you have to do is ask to complete the Friends and Family Test in the surgery or complete online by clicking on "take the patient survey" on the home page, and you can say what went well and what you think can be improved.

Your feedback really can help to make a difference to patients' lives.  To find out more about the NHS Friends and Family Test please visit:-  www.nhs.uk/friendsandfamily 

NHS 111

You should dial 111 if you need urgent medical care when the surgery is closed.  Please refer to the opening times when we are closed section.

Zero Tolerance

We aim to treat our patients courteously at all times and expect our patients to treat our staff with due respect. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.

If a patient is violent or abusive they will be warned to stop such behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

Choose Better

SELF CARE

Self-care is the best choice to treat very minor illnesses, ailments and injuries.  A range of common illnesses and complaints, such as coughs, colds, sore throats, upset stomachs and aches and pains can be treated with a well stocked medicine cabinet and plenty of rest

Some self-care essentials:-

  • Paracetamol and/or ibuprofen
  • Anti-diarrhoea medication
  • Re-hydration mixtures
  • Indigestion or heartburn remedies
  • A thermometer
  • Plasters

For more information on self-care please visit http://www.choosebetter.org.uk/

BLOOD PRESSURE

https://www.england.nhs.uk/ourwork/clinical-policy/cvd/home-blood-pressure-monitoring/

SELF MANAGEMENT FOR DIABETES

Adults with Type 1 diabetes can access this link with loads of information about Diabetes including video's, leaflets & e-learning courses to understand more about their Type 1 Diabetes and increase their confidence in how to manage it. Adults with Type 1 Diabetes can access the service directly and create a free account. https://mytype1diabetes.nhs.uk 

Type 1 Diabetes support for children & young people - The Digibete App and Digibete.org web platform include a wide range of awareness, education and training and support resources for children and young people under 18 years with Type 1 Diabetes. https://www.digbete.org/

NHS Choices

NHS Choices is a dedicated website where you can find up to date and expert advice on a range of illnesses and complaints, as well as find your nearest NHS services, such as GPs, dentists, pharmacists, walk-in-centres and so on. Visit http://www.nhs.uk/

Your Local Pharmacy

Your local high street pharmacy can provide confidential expert advice and treatment for a range of common illnesses and complaints such as coughs, colds, sore throats, ear or toothaches and emergency contraception.  You can also get advice on prescription medicines

More Information

To find your nearest local pharmacy look in your local phone directory or go to http://www.nhs.uk/ or text “pharmacy” to 64746 to receive three free texts with details of your nearest pharmacies. Alternatively visit http://www.choosebetter.org.uk/.

The Old School Surgery

If you have an illness or injury that won’t go away that isn’t life threatening, contact The Old School Surgery first if possible to make an appointment.  Core opening hours are Monday – Friday 8.00am – 6.00pm. 

If you require URGENT medical assistance between 6.00pm and 6.30pm on Monday to Friday please call LCR Out of Hours service on 0845 045 0411.

From 6.30pm onwards, Weekends and Bank Holidays if you require URGENT medical assistance which cannot wait until the surgery re-opens, please call NHS 111 which is free from both landlines and mobiles.

If you have a LIFE THREATENING MEDICAL EMERGENCY please dial 999.

Walk-In Centre, Minor Injuries Unit, Urgent Care Centre

Walk-in centres, urgent care centres and minor injuries units offer access to a range of treatment for minor illnesses and injuries including, lacerations, stomach upsets, burns and strains.  You will be seen by an experiences nurse, without an appointment.  X-ray is available at some locations.  We have 8 such services in Leicester, Leicestershire and Rutland.

The Emergency Department and 999

These services should only be used in an emergency, a critical or life-threatening situation.  Play your part by considering one of the other services where possible to allow staff to concentrate on treating patients who are seriously ill or injured.

999 is the telephone number for emergency medical assistance following a serious accident, illness or injury – for example, in the event of traumatic blood loss, chest pain or loss of consciousness.

The Emergency Department for Leicester, Leicestershire and Rutland is at Leicester Royal Infirmary and provides emergency care 24 hours a day seven days a week.

Did you Know?

The Emergency Department is for serious and life threatening conditions:-

  • Heavy Bleeding
  • Broken Bones
  • Burns or Scalds
  • Chest Pain
  • Strokes

Many patients can be treated elsewhere.  The Emergency Department is for real emergencies ONLY.  Please play your part You can choose better.

Your Local NHS Services

Urgent Care Centre:

Leicester Royal Infirmary

Infirmary Square

Leicester  LE1 5WW

Open 24 hours a day, 365 days a year

Walk-in Service:

Oadby & Wigston Walk-in Medical Centre

18 The Parade

Oadby  LE2 5BJ

0116 271 1360

Open 8.00am – 8.00pm, 365 days a year

Minor Injury Unit:

Feilding Palmer Hospital Minor Injury Unit

Gilmorton Road

Lutterworth

Leicestershire  LE17 4DZ

01455 552 150

Open from 9.00am – 9.00pm, 365 days a year for minor injuries only

Out of Hours If you need to see a doctor urgently outside opening hours, contact The Old School Surgery on 01455 271 445.  You will be transferred to the Out of Hours Service.  If you cannot get through to the service via the practice you can contact the service direct on 0845 046 0411.  If you need to be seen, you will be given an appointment at a base of your choice

Repeat Prescriptions Please ensure that you request repeat prescriptions at The Old School Surgery in plenty of time so that you do not run out of your essential medication.  The emergency department and walk in centres should not be used for this.

Dental Emergency  If you think you need urgent treatment for a tooth or gum problem and you already have a dentist, you should contact them on their usual number.  If you do not have a dentist call 0845 840 0065 for an emergency appointment

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Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website