The Old School Surgery, Hinckley Road, Stoney Stanton, Leicester, LE9 4LJTel: 01455 271442
Please note from the 10th January 2018 Medical Students maybe with the doctor you have an appointment with.
Taking antibiotics encourages harmful bacteria that live inside you to become resistant. That means that antibiotics may not work when you really need them. This puts you and your family at risk of a more severe or longer illness.
Take your doctor or nurse's advice when it comes to antibiotics.
The Old School Surgery are planning to CLOSE Greencroft Annexe from 1st February 2018. Until the New Year we are open for business as usual.
Please see Practice Newsletter link on the right hand side of the home page for the latest edition of the practice newsletter.
Many people don't quite know how to provide feedback on the care they have received from the NHS, but it's incredibly important to have your say so you can help shape and improve your local services.
The NHS Friends and Family Test gives you the chance to provide quick, anonymous feedback on your care and treatment experience. All you have to do is ask to complete the Friends and Family Test in the surgery or complete online by clicking on "take the patient survey" on the home page, and you can say what went well and what you think can be improved.
Your feedback really can help to make a difference to patients' lives. To find out more about the NHS Friends and Family Test please visit:- www.nhs.uk/friendsandfamily
You should dial 111 if you need urgent medical care when the surgery is closed. Please refer to the opening times when we are closed section.
We aim to treat our patients courteously at all times and expect our patients to treat our staff with due respect. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.
If a patient is violent or abusive they will be warned to stop such behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.
PATIENT PARTICIPATION GROUP
The Old School Surgery has a Patient Participation Group which meets bi-monthly. The aim of the Group is:-
We are keen to make sure that the group is fully representative of our patients and therefore invite anyone with an interest to enquire about joining.
If you are interested please call Karen Smith, there is no obligation whatsoever or alternatively you could simply download our information sheet, complete the attached form and return it to us.
Thank you in advance for your help.
PPG Sign up Form
PPG Minutes 26th March 2019
PPG Minutes 28th May 2019 to be agreed and signed off at the next meeting
Dates and Times of the Next Meetings:-Tuesday 30th July 2019All to be held at 12.30pm in the Stoney Stanton Library
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
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concerns you then you should use another method to notify us of your comment.
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