Patient Online Services

Patient Online Services

You can book appointments with a GP, request repeat prescriptions for currently prescribed medication (except when a medical review is required) and look at your record online.

Should you wish to have access to online services, you will need to contact the surgery providing two forms of ID (photo ID and proof of address), you will then be given login details to access online services.

You will need to go onto the practice website,, click on the patient services tab & login into patient online services and you will be requested to change your password.  It is your responsibility to keep your login and password details secure.  If you know or suspect that someone has gained access to these details you must change your password immediately.  If you are unable to do this please contact the surgery and request that your online access is removed with immediate effect.  It is not recommended that any part of your record is printed off for this reason.

The Practice reserves the right to remove online access to anyone who does not use their access rights appropriately.

Things to consider before applying for online access to your record:-

Forgotten History – there may be something you have forgotten in your record that you may find upsetting.

  • Choosing to share your information with someone – this is your decision and your responsibility to keep the information safe and secure.
  • Coercion – if you think you may be pressured into revealing details from your record to someone else it may be preferable that you do not have access at this time.
  • Misunderstood information – some of the information in your record may be highly technical and written by Specialists and not easily understood. Please contact the surgery if you require clarification.
  • Abnormal results and bad news – there is a risk that you may read something you may find upsetting.

Your GP Record         Guide to Accessing Online Services    Easy Read - Accessing Online Services

Giving Another Person Access to your Online Services      Easy Read Allowing Another Person Access to your Online Account

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