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The Old School Surgery, Hinckley Road, Stoney Stanton, Leicester, firstname.lastname@example.org, LE9 4LJTel: 01455 271442
Please note from the 10th January 2018 Medical Students maybe with the doctor you have an appointment with.
Taking antibiotics encourages harmful bacteria that live inside you to become resistant. That means that antibiotics may not work when you really need them. This puts you and your family at risk of a more severe or longer illness.
Take your doctor or nurse's advice when it comes to antibiotics.
The Old School Surgery are planning to CLOSE Greencroft Annexe from 1st February 2018. Until the New Year we are open for business as usual.
Please see Practice Newsletter link on the right hand side of the home page for the latest edition of the practice newsletter.
Many people don't quite know how to provide feedback on the care they have received from the NHS, but it's incredibly important to have your say so you can help shape and improve your local services.
The NHS Friends and Family Test gives you the chance to provide quick, anonymous feedback on your care and treatment experience. All you have to do is ask to complete the Friends and Family Test in the surgery or complete online by clicking on "take the patient survey" on the home page, and you can say what went well and what you think can be improved.
Your feedback really can help to make a difference to patients' lives. To find out more about the NHS Friends and Family Test please visit:- www.nhs.uk/friendsandfamily
You should dial 111 if you need urgent medical care when the surgery is closed. Please refer to the opening times when we are closed section.
We aim to treat our patients courteously at all times and expect our patients to treat our staff with due respect. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.
If a patient is violent or abusive they will be warned to stop such behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.
The way repeat prescriptions are ordered is changing. From the 30th June 2019 you will have to order your repeat prescriptions directly through The Old School Surgery and not your high street or internet pharmacy or appliance contractor.
If you already order repeat prescriptions directly through your GP Practice this change will not affect you. When you order your repeat prescription directly through The Old School Surgery, your pharmacy will continue to collect or receive your prescription as before. Pharmacies may also continue to deliver your prescription if they offer this service.
You can order repeat prescriptions through The Old School Surgery online, by post or in person by using the tick slip, which is the right-hand side of your prescription which lists your current repeat medication.
Find out more on the West Leicestershire CCG website.
Please note this does not affect the surgery dispensing patients. Please order your prescription in the normal way.
Now things are starting to get back to some sort of normality we will not be taking prescription requests over the telephone from the 1st of September 2020. Please sign up for the Online ordering service, the NHS App or use the white side of the prescription & tick the relevant medications needed posting this in the post box in the foyer.
All patients on repeat medication must have their medication reviewed anually. Please note that the review date is on your repeat script. Please allow 5 working days (more for bank holidays) for repeat prescription to be issued and dispensed to be processed.
We dispense medicines for patients living in Sharnford, Elmesthorpe and Thurlaston. A delivery service is available every Monday and Thursday. Please ensure your prescription is with us no later than Friday morning for a Monday delivery and Tuesday afternoon for a Thursday delivery if you require this service. All other patients must use a community pharmacist.
Monday - Friday 08.00am - 12:30pm and 2:00pm to 6:00pm
Please allow 2 working days for the dispensers to dispense your medication once they have received your prescription from the GP:-
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
PPCs offer savings for those needing 4 or more items in 3 months or 13 or more items in one year.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Changes to prescribing for medicines which you can buy over the counter
From April 2019, GPs are no longer routinely providing prescriptions for medications and treatments which can be bought over the counter at pharmacies and supermarkets.
This means that GPs, Nurses and Pharmacists will not usually prescribe certain medicines for minor health concerns and patients will be asked to purchase them from pharmacies or supermarkets instead.
The changes follow national recommendations from NHS England to encourage people to self-care and to reduce the amount of money the NHS spends on medicines which are available to buy over the counter.
In Leicester, Leicestershire and Rutland, between April 2017 and March 2018, the NHS spent £4.1m on prescriptions for medicines that can be bought from a pharmacy or supermarket. By saving money on items which are readily available, priority can be given to treatments for people with more serious conditions, such as cancer, diabetes and mental health problems.
These changes apply to:-
These prescriptions also include other common items:-
People who need medicines to treat a long-term health condition, such as diabetes, or for more complex illnesses, as well as patients on treatments only available on prescription will not be affected by the changes. The changes will also not apply to those who have found that over the counter products haven’t helped, or patients who are unable to treat themselves. In all of these cases, prescribers will be able to use their own judgement when deciding whether to issue a prescription.
Dr James Ogle, GP and Clinical Lead for Prescribing at West Leicestershire CCG, said “The sorts of health conditions these changes apply to include headaches, indigestion, head lice, travel sickness, hay fever, diarrhoea and insect bites and stings.
“Last year the local CCGs carried out a public survey across Leicester, Leicestershire and Rutland, which gave us an understanding of how people would be affected if they had to buy these types of medicines, instead of having them prescribed. Most people told us that they already buy their own medicines to treat minor conditions and are quite willing to do so.
“Community Pharmacists are best placed to help and advise you regarding suitable treatments for common ailments. The Pharmacist will check the medicine is appropriate for you and your health problem and will ask questions to make sure there is no reason why you should not use the medicine.
“However. If people are still worried after speaking to the Pharmacist, or their symptoms get worse or persist, they can of course still make an appointment at their GP Practice.”
We know from the public surveys that there are some people who will find it more difficult to self-care or to buy over the counter medication. We want to reassure patients that we recognise that a ‘one size fits all’ approach is not always appropriate and they can always talk to their GP if they have concerns for any reason, because GPs will still be able to prescribe in some situations.
We are now providing more information to help people understand their symptoms and build confidence in treating minor illnesses themselves.
People can access advice on self-care at:-
More information on the changes to prescribing is available at:-
or people can speak to their Community Pharmacist or GP practice.